AD Trophy insists on outstanding quality, value and service. Within 30 days, we guarantee that every item we sell will give you complete satisfaction or you may return it for a full refund. Original shipping and handling charges are non-refundable, except in the case of manufacturer's defects. Return shipping charges are the responsibility of the customer, except in the case of the manufacturer's defects. If you cancel your order, shipping and handling costs will not be refunded if the item has already shipped from our company.
Returning a Purchase
All returns must be approved by calling (800) 841-6790. Please allow 14 business days from the day you return your package for your return to be credited or exchange made (see Satisfaction Guarantee) After the return has been approved, please send your package prepaid and insured to the following address:
Attention: Customer Returns
Ad Trophy / AD Manufacturing Corp. 248-44 Jericho Turnpike
Bellerose, NY 11001
Be sure to include your name, address and daytime phone number.