Our Policies

Protecting your credit card information is our highest priority. Learn more about your rights and the protections we guarantee.

We guarantee that you will receive your purchases in good condition. Read this section if you realize that a product has arrived damaged.

UPS does not deliver to Post Office Boxes. This section outlines shipping options and sales tax policies within the continental US.

Our Company accepts Visa, MasterCard, Discover, and American Express. Read on to learn what other forms of payment are acceptable.

FREE engraving includes up to 42 letters on all trophies and plaques. For adding a unique personal touch you can personalize each trophy with individual name. Individual names on trophies $0.35 each. Additional letters $0.10 each.

You will receive a FREE gift with each qualifying order. Click the link above to get more details.

Our Copyright and Legal Notices are specified on this page.

Our company believes that communication is vital to good relations. We will send you an e-mail confirming your order and will provide you with an order tracking number.

We respect the privacy of every individual who visits our website. This Privacy Statement outlines the information we will collect and how we will use that information.

AD Trophy insists on outstanding quality, value and service. We guarantee that every item we sell will give you complete satisfaction or you may return it for a full refund. Read this section for our Return Policy.

Orders shipped to New York and New Jersey will have all applicable local and state sales taxes added to your total order. For clarity on the Internet Tax Freedom Act (ITFA), click the link above.

All orders received Monday through Friday before 3:00 PM EST and that require no engraving, will be accepted for processing the same business day. The usual order turn-around is between 24-48 hours.

We are eager to take all of the responsibility for your complete satisfaction. You have a full 30 days to view, touch, and feel your purchase. If you are still not convinced that AdTrophy is the best place in the world to buy trophies and awards, then read about our straightforward Satisfaction Guarantee!